At Rosebank Health, we are committed to providing a safe, respectful and private environment for both our patients and our staff. Please see below our guidelines on recording, filming, and social media usage within the practice to help maintain these standards.
Guidelines for recording and filming
- Recording consultations with Clinicians
Patients may request to record their medical consultations for personal use. This can help patients remember important details about their care and share information with family members.
Patients are not permitted to record their consultations without prior approval from their clinician or the practice manager in order to ensure transparency and mutual understanding during your consultation. Patients must state the reasons for the need in which to record their consultation and must be prepared to share a copy with the clinician should they request it.
- Recording in public areas and reception
Recording in public spaces, including the reception area is not permitted without explicit permission from staff and other attendees present. This policy exists to protect the privacy and confidentiality of everyone at the practice, as some individuals may be uncomfortable being filmed or photographed.
Unauthorised recording in these areas may infringe on the privacy rights of others and could lead to legal consequences under data protection laws.
- Social media and posting recordings
Social media should not be used to post any recordings taken within the practice, especially if they include images or audio of other staff, patients, or consultations.
Posting recordings or consultations without consent can be a serious privacy violation and may lead to legal action or the discontinuation of the patient-practice relationship.