There are various ways to order prescriptions. You can either:
- sign up to Patient Services and order online.
- Request your prescription in writing at the surgery.
- Via the Prescription Ordering Line on 0300 421 1215
The dispensary does accept prescription requests via the telephone. Your prescription will be ready for collection three working days after you have requested it.
If an item is not listed on your reorder slip or in your Vision Online account, please allow four working days. Please ensure that you follow any requests on your prescription to book a review or tests. This will prevent unnecessary delays when you re-order.
Electronic Prescription Service (EPS)
Would you like your repeat prescriptions sent straight to the pharmacy so you don’t have to come back to the surgery and pick them up? If you sign up to EPS, we can send them electronically for you. Repeat prescriptions sent electronically should be ready at the pharmacy in three working days as normal.
Once you sign up we will send all your repeat prescriptions straight to the pharmacy but you can tell us to stop at any time.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Minor Ailment Scheme
The minor ailment scheme is designed to enable people with minor health conditions to access medicines and advice they would otherwise visit their doctor for.
It allows patients to see a qualified health professional at a convenient and accessible location within their community, and means patients do not need to wait for a GP appointment or queue up for a valuable A&E slot, with a non-urgent condition.
There are a number of important points to remember:
- The minor ailment scheme is not a national scheme. It is not possible to say exactly which medical conditions are covered because this will vary depending on the location and the particular service.
- The scheme is designed to offer medication to meet an acute need. It is not an opportunity for parents to stock up on free children’s medications. If a pharmacist thinks someone is trying to abuse the system, they can refuse any request for treatment at their discretion.
- The pharmacist has no obligation to provide branded medication such as Calpol. If there is a cheaper generic version available that is known to be equally as effective, it is likely that will be provided instead.
Please view this document for a list of participating pharmacies in the Gloucester area.
View the cost of prescriptions on the NHS website.
You can also find out if you are entitled to free prescriptions.