Ordering repeat prescriptions
Only Order What you Need
Before ordering a repeat prescription check what you already have. Gloucestershire throws away thousands of unused repeat prescriptions every year.
If you have enough medicine at home, there’s no need to request more this time – you can request more in the future.
Be mindful when ordering repeat prescriptions – only order what you need to stay well.
If, however, you do need to order more, the easiest way to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: SystmOnline Patient Services
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- fill out a repeat prescriptions request form or
- go to your nominated pharmacy
We do not take repeat prescription requests over the phone or email.
Collecting your prescription
Your prescription is usually issued upto 5 working days after being requested.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at the surgery or fill out a nominate a pharmacy or other dispenser form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
If you would like to speak to someone at the GP surgery about your prescription:
- phone our pharmacist after 10am on 01452 543 000
- fill out an ask a prescription question form
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.