Using an online form
There are many things you can do online at our surgery. Some tasks you can do using a website called Rapid Health where you can:
- request an appointment
- request a sick note
- ask about test results
- contact us about an admin request
You can also use the online forms on our website to contact the surgery. You don’t need an account to use this website.
Patient Access to Online Services
Patients at Rosebank Health are now able to access their health information online.
- Booking appointments
- Ordering repeat prescriptions
- Viewing medical records
- Viewing test results
- Viewing your vaccination record
Patients will have access to the above as long as the patient’s identity can be confirmed satisfactorily and ensure that sharing this information will not harm the patient or others.
How can this be accessed?
NHS App
To set up your NHS Account for the first time, you will need to create a login. This can be done here: About NHS login – NHS
You must be aged 13 or over to set up your own NHS App.
Once you have set up your NHS login, you can log into your NHS account or download the NHS App onto your phone or other portable devices.
SystmOnline Patient Services
SystmOnline allows patients or someone acting on their behalf of the patient to proactively manage their care. The online services available include the ability to view and electronic medical record (EMR) as well as booking appointments and managing medication
In order to obtain access to your own SystmOnline account or on behalf of someone else, you must bring in valid photographic identity to the surgery.
If permission is granted, you will then be issued with a username and password which you can then use to log in to SystmOnline Patient Service.
More information on SystmOnline can be found here: Using SystmOnline – A Guide for Patients
Setting up an NHS account
To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).
Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.